Intransa Launches Customer Satisfaction Program; Chris Harvey Appointed Vice-President
SAN JOSE, California — June 11, 2007
Intransa, the global innovator of network-centric IP storage solutions, today announced the appointment of Chris Harvey to lead its newly renamed StorSupport Customer Satisfaction program. In his new role as Vice-President of Customer Satisfaction at Intransa, Harvey will be responsible for Intransa service and support, and will continue to ensure the smooth operation of all Intransa implementations worldwide.
Specifically, Harvey will provide service and support to customers through Intransa's Technical Support Center. In addition, he and his team offer comprehensive service to address customer's critical business and technical needs worldwide.
“Customers today have high requirements for storage, the protection and continuity of their data, and it is extremely important that Intransa StorSupport continues to deliver the best service possible,” said Harvey. “There is no doubt that by using our StorStac System products, customers are receiving customer-proven solutions to their business needs. We continue to forge new paths in making it easier for our customers around the world to buy, deploy and manage Intransa systems, and StorSupport is a critical part of that.”
Harvey joins Intransa from Zazzle.com, where he developed the customer support program. He brings more than twenty-five years of technology and customer support experience to the role. He spent 12 years building worldwide support organizations for companies such as Auspex Systems, Latitude Communications, Spirent Communications and Qualys Inc. before taking up his current assignment with Intransa.
Shipping IP storage solutions since 2003, Intransa recently launched its StorStac PCU100, the industry's first 10GbE scalable, enterprise IP SAN solution. Intransa's StorStac System family is specifically optimized for content rich server and network-based applications such as digital content and streaming data applications including video on-demand, IPTV, digital imaging, video surveillance and data mining.
About Intransa
Intransa, Inc. delivers installer-ready server and storage infrastructure platforms, purpose-built for the demands of physical security. Our ground-breaking technology lowers cost and eliminates the complexity and ongoing support challenges of integrating commodity servers and storage, while slashing energy consumption and increasing reliability. Customers also leverage our expertise, learned through the installation and support of thousands of our platforms in demanding physical security projects, with our unmatched services and support.
We've been named a Security Industry Association's New Product Showcase winner, a Homeland Security Award recipient, New Product of the Year at ASIS International in 2009 and 2011, and a Top 30 Technology Innovation of 2009.
Our customers deploy our optimized infrastructure platforms for their physical security needs across retail, public safety, gaming and hospitality, corrections, financial services, transportation, hospitals and medical centers, managed service providers, manufacturers, Native American organizations, colleges and school districts, utilities, and a variety of municipal, county, state and federal government users.
For more information about Intransa infrastructure platforms and services, or to locate an authorized distributor or certified integrator or dealer around the world, please visit us at www.intransa.com or www.intransablog.com.
Media contacts:
Kathleen Bermea-Sullivan
Ignite Public Relations & Investor Relations Consulting
Phone: +1 (720) 480-5501
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Jeff N Whitney
Vice President, Marketing & Business Development,
Intransa, Inc.
Phone: +1 (408) 678-8719
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